IRS 2026 Filing Season: The Internal Revenue Service has issued new “spike” advice ahead of the 2026 tax filing season, warning taxpayers to prepare for a sharp rise in phone inquiries. Officials expect call volumes to peak around the Presidents Day holiday week, a period that traditionally sees heavy demand for refund updates and filing assistance.
With millions of returns expected, the agency is encouraging taxpayers to rely on online tools instead of calling. Electronic filing and direct deposit remain the fastest ways to receive refunds. The IRS also highlighted free assistance programs and warned about tax-related scams during the busy filing season.
IRS Issues New Spike Warning for 2026 Filing Season
The IRS expects a surge in call center traffic during the 2026 filing season. Historically, Presidents Day week brings one of the highest call volumes of the year. Many taxpayers contact the agency to check refund status or resolve account questions.
This year, officials anticipate an even larger spike due to increased electronic filings and higher refund amounts. The agency is urging taxpayers to plan ahead and avoid peak calling periods whenever possible.
Presidents Day Week Expected to See Highest Call Volumes
Presidents Day has long been one of the busiest periods for IRS phone lines. Taxpayers often seek updates on refunds after filing early in the season. This leads to long wait times and delayed responses.
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The IRS recommends using digital tools instead of calling during this peak period. Online services operate around the clock and can answer most common questions without the need to speak to an agent.
IRS 2026 Filing Season Overview
| Key Aspect | Details |
|---|---|
| Filing Season | 2026 U.S. Tax Filing Season |
| Main Warning | Expected spike in IRS call volumes |
| Peak Period | Presidents Day holiday week |
| Recommended Action | Use IRS online tools instead of calling |
| Fastest Refund Method | E-file with direct deposit |
| Refund Tracking | “Where’s My Refund?” tool |
| Free Help Programs | VITA and TCE |
| Processing Method | Majority returns filed electronically |
| Operational Concern | Staffing shortages and processing delays |
| Risk Alert | Increase in IRS-related scam calls |
Why IRS Encourages Online Tools for Faster Service
The IRS is strongly advising taxpayers to use its official website for most services. Online tools provide 24/7 access to refund tracking, payment options, and identity verification features.
By reducing phone calls, taxpayers can avoid long hold times. Digital services also allow quicker updates and help the agency manage heavy workloads during peak filing periods.
E-File and Direct Deposit Remain the Fastest Refund Options
Electronic filing continues to be the quickest way to submit tax returns. Returns filed electronically are processed faster than paper submissions, which can take several weeks.
Choosing direct deposit further speeds up refunds. It is considered safer and more reliable than paper checks, which are gradually being phased out.
How to Track Refund Status Using IRS Digital Tools
Taxpayers can check their refund status through the “Where’s My Refund?” online tool. Updates are usually available within 24 hours after an electronically filed return is accepted.
This tool reduces the need to call IRS phone lines. It provides real-time updates and estimated refund timelines, helping taxpayers stay informed without waiting on hold.
Free Filing Assistance Programs Available in 2026
The IRS continues to promote free help through Volunteer Income Tax Assistance and Tax Counseling for the Elderly programs. These services support eligible taxpayers with accurate return preparation.
Such programs are especially helpful for low- to moderate-income individuals and seniors. They ensure correct filing and reduce errors that could delay refunds.
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Higher Average Refunds Reported This Filing Season
Early reports suggest that average refunds in 2026 may be higher than last year. Changes in tax laws and credits have contributed to this increase.
While higher refunds are positive for taxpayers, they also lead to more questions. This adds pressure on IRS systems and contributes to increased call volumes.
IRS Operational Challenges and Staffing Concerns
Observers have noted operational challenges within the IRS. Staffing shortages and processing backlogs may impact response times during the busy season.
Despite improvements in digital systems, heavy workloads can slow certain processes. The IRS continues working to manage demand efficiently through online services.
Rising IRS Scam Calls During Peak Tax Season
The busy filing season often attracts scammers posing as IRS officials. Fraudulent calls and messages attempt to collect personal or financial information.
Taxpayers are advised to use only official IRS channels for communication. Avoid sharing sensitive details over unsolicited calls, and verify information through trusted government sources.
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Dr Linda Steele is a Senior Lecturer at the Faculty of Law, University of Technology Sydney, and a member of the Law Health Justice Research Centre. She is also a Visiting Senior Fellow at the Faculty of Law, Humanities and the Arts, University of Wollongong.